Understand What We Collect and Why
We collect your name, contact details, and account credentials when you register. When you make a deposit through bKash, Nagad or Rocket, we log the transaction reference and amount to reconcile your account wallet — we never store your mobile banking PIN or full wallet credentials
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on our servers. We also collect device data such as your browser type, operating system and IP address to detect unusual login attempts and protect your session. Cookies help us remember your preferences so you do not have to reconfigure your account every time you return
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on mobile. We may share limited data with payment processors — specifically the mobile wallet networks bKash, Nagad and Rocket — strictly to complete your transaction. We do not sell, rent or trade your personal data with advertisers or unrelated third parties. Retention periods vary by
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data type: transaction logs are kept as long as required by applicable financial compliance obligations, while inactive account data is reviewed periodically. Your rights and our obligations under this policy are subject to the laws of your local jurisdiction and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.